We take our customers privacy concerns seriously. We abide by the appropriate UK and EU Rules on Data Protection. If you have any further queries regarding privacy, please contact our customer service team via the Contact Us link on our website.
Your information is used for our internal purposes. We collect basic login data (e.g. email address, password, company name) when you register with us. This information is used to identify our customers and to send order confirmations. We collect delivery and billing information (ie. billing/delivery addresses, phone number) at the Checkout page in order to process your order and to contact you should there be a problem with your order. We also collect contact details for marketing purposes and to inform you of new products and services and any special offers we may have from time to time.
We value your privacy and understand that you don’t want your name and personal details sold to third parties. Heatrod Elements will not sell, trade or rent in any form your information to a third party. We will only provide your information to a third party, who will also keep your personal details protected, when it is necessary for processing your order and facilitating delivery.